To My Valued Customers, 

The health and safety of our customers, our associates, and the communities we serve are of paramount importance to me. To that end, I want to share with you the following steps our organization has taken to ensure that every Fitzgerald location is a safe and healthy place to visit. 


Because the virus spreads from person to person, last month we instituted a paid liberal leave policy so every associate who felt sick could go to the doctor and stay home until symptom-free. This is over and above our normal sick pay coverage. 


We are actively following the cleaning and sanitizing guidelines set forth by the U.S Centers for Disease Control and Prevention (CDC) both inside our facilities and within your vehicles. Our facilities are cleaned and sanitized multiple times daily. This includes doors, doorknobs, desktops, counter-tops, keyboards, phones, and more. Likewise, we are disinfecting inside of your vehicle, with a focus on high touch areas, using a product that will not damage interior surfaces.


I consider every single customer and associate to be part of The Fitzgerald Family. We are all in this together, and together we'll get through it. We promise to do our best to keep our locations a safe and healthy place for you to visit. 


As always, we take your concerns seriously and look forward to seeing and hearing from you. We are very grateful to you for your business and we thank you for it.

 Sincerely, 

Jack

Frequently Asked Questions

Are dealerships considered essential business in Maryland They are.

Do you have new hours? Hours for Sales are the same, Service is now closed at 6 pm.

Can I still test drive a vehicle Yes.

Can I finalize a vehicle purchase online/on the phone 95% of paperwork has to be done inperson - either at the dealership or at your house. At some point, you'll have to work with a salesperson in person.

Are you still scheduling service appointments? We are.

Do you offer pick-up/drop-off for service appointments? We do.

Will the dealership leave a loaner vehicle/rental vehicle when picking up my car? Yes.




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